Philosophy

Positive mental attitude overcomes obstacles.
Trust, courtesy, and professionalism.
Be responsive at all times.
Deadlines are a point of failure, not a goal.
Function over form, but not instead of form.
Outcome-based approach.
Creative, innovative and unique solutions to complex situations.
Information needs to be accessible in order to be actionable.
Critical thinking, strategic thinking, viable courses of action, and solutions.
Understand needs, capabilities and two-way communications,
Results should be meaningful, measurable and visible.
Do the hard right over the easy wrong.
Brevity and clarity overcome complexity.
Shape the environment.